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Terms of Use

Welcome to Westore.ae! By accessing or using our website and services, you agree to comply with the following Terms of Use. Please read them carefully before using our site. If you do not agree with these terms, please do not use our website or services.

1. Acceptance of Terms

By accessing or using Westore.ae, you agree to be bound by these Terms of Use, our Privacy Policy, and any other policies or guidelines that may be posted on our site. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to update or modify these Terms of Use at any time. Changes will be posted on this page, and the revised terms will be effective immediately upon posting. Please review these terms periodically for any updates.

2. Use of Our Website

You agree to use Westore.ae for lawful purposes only and in accordance with these Terms of Use. You may not use our website:

  • For any illegal or unauthorized purposes.
  • To interfere with or disrupt the functionality of our website or servers.
  • To violate the rights of others, including intellectual property rights, privacy rights, or contractual rights.
  • To attempt to gain unauthorized access to any systems, data, or information.

You must be at least 18 years of age to use this site, or you must have the consent of a parent or guardian.

3. Account Creation and Security

To make purchases or access certain features on our website, you may need to create an account. You agree to provide accurate, current, and complete information during the account registration process. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.

If you suspect any unauthorized use of your account, you must notify us immediately. We are not responsible for any loss or damage arising from your failure to comply with these security obligations.

4. Product Information

While we strive to provide accurate descriptions, prices, and availability of products, we do not guarantee the accuracy, completeness, or reliability of product information on our website. Product images are for illustrative purposes only and may vary from the actual product.

We reserve the right to change prices, product details, and availability without prior notice.

5. Orders and Payment

By placing an order on Westore.ae, you make an offer to purchase the products you have selected under these Terms of Use. We reserve the right to accept or decline your order for any reason, including issues with payment processing, stock availability, or errors in pricing.

All payments are processed securely through our payment gateways. By providing your payment details, you represent and warrant that you are authorized to use the chosen payment method.

6. Shipping and Delivery

We offer shipping services to the UAE and certain international destinations. Delivery times and shipping fees will be communicated during checkout. Please refer to our Delivery Policy for detailed information on shipping methods, charges, and delivery times.

While we strive to deliver your order in a timely manner, we are not responsible for delays caused by third-party couriers or other unforeseen circumstances.

7. Refund and Return Policy

We want you to be satisfied with your purchase. If there are issues with your order, such as defective or incorrect items, please refer to our Refund and Replacement Policy for instructions on how to request a refund or replacement.

All returns must be processed in accordance with our policy, and you may be responsible for return shipping fees in certain circumstances.

8. Intellectual Property

All content on Westore.ae, including text, images, logos, trademarks, graphics, and product descriptions, is the property of Westore.ae or its content providers and is protected by intellectual property laws. You agree not to use, reproduce, or distribute any of our content without prior written consent from us.

9. Limitation of Liability

Westore.ae will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website, products, or services. Our total liability to you, whether in contract, tort, or otherwise, will not exceed the total amount paid by you for the product(s) or service(s) involved in the claim.

We are not responsible for any loss or damage to your data, devices, or personal property arising from the use of our website or services.

10. Indemnification

You agree to indemnify and hold harmless Westore.ae, its affiliates, employees, agents, and partners from any claims, damages, liabilities, and expenses arising out of your use of our website or violation of these Terms of Use.

11. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from or in connection with these terms shall be resolved in the courts of the UAE.

12. Termination of Service

We reserve the right to suspend or terminate your access to Westore.ae at our sole discretion, without notice, for any violation of these Terms of Use or for any reason, including inactivity or misuse of our website.

13. Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Westore.ae. We are not responsible for the content or privacy practices of these external websites. We encourage you to read the terms and privacy policies of any third-party sites you visit.

14. Customer Support

If you have any questions about these Terms of Use or need assistance with your order, please contact our customer support team at:

  • Email: info@westore.ae
  • Phone: +971 6 510 0805 ,  +971 50 954 3933
  • Address: Westore LLC, No:0396, Rigga Business Centre Building, 3rd Floor, Deira, Dubai – United Arab Emirates

By using Westore.ae, you acknowledge that you have read, understood, and agreed to these Terms of Use.